We accept all major credit/debit cards, PayPal, and other secure payment methods available at checkout.

Shipping times vary depending on your location. Orders typically ship within 1-3 business days after it is placed on the website. It will usually arrive within 5-10 business days for standard shipping. (please see shipping policy for more details.)

To start a return or exchange, please contact our customer service team via chat or email (talk@rosaalexa.com) with your order number and details. We will guide you through the process. We accept returns within 14 days of receiving your order, as long as the items are unworn, unwashed, and in their original condition with tags attached. (See refund/return policy for more information).

We use high-quality fabrics such as cotton, linen, and sustainable blends. Check the product description for specific material details.

We provide a size chart on each product page to help you find the perfect fit. If you need further assistance, feel free to contact us.

We process orders quickly, but if you need to make changes, please contact us within 24 hours of placing your order.