At Rosa Alexa — The Sophisticated Girls Club, we’re here to make your shopping experience effortless, enjoyable, and supported every step of the way. Our Customer Care Team is available to assist with anything you need, including:
💁Order Questions & Updates
📦 Shipping & Tracking Support
🔄 Returns, Exchanges & Store Credit Assistance
👗 Personalized Style Recommendations
📏 Sizing Guidance & Fit Help
🛍️ Product Details & Availability Information
💻 Membership & Account Support
💬 General Boutique Questions
You can reach us anytime through the contact options below:
📧 Email: talk@rosaalexa.com
📱 Text Only Line: +1-629-250-0081*
💬 Live Chat: Available during operating hours on our website
*Standard messaging rates apply.
Customer Service Hours (CST)
Sunday: 8:00 AM – 8:00 PM
Monday–Thursday: 9:00 AM – 6:00 PM
Friday (Limited Hours): 8:00 AM – 3:00 PM
Saturday: Closed for Sabbath Observations
Our team strives to respond as quickly as possible. If you reach out after hours, we’ll get back to you the next business day.
Thank you for being a part of The Sophisticated Girls Club. We’re always here to help.