Privacy Policy

Privacy Policy

Last Updated: 9/1/2026

At Rosa Alexa, we respect your privacy almost as much as we respect a good skincare routine. This Privacy Policy explains how Rosa Alexa (“Rosa Alexa,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, make a purchase, contact us, sign up for marketing communications, or otherwise interact with us.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Account information

  • Customer service communications

  • IP address, browser, device, and website activity

  • Marketing and advertising information

  • Information collected through cookies and similar technologies

Payment information is processed through our payment providers. Rosa Alexa does not intentionally store complete payment-card information unless specifically stated otherwise.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about orders, returns, or account activity

  • Improve our website, products, and customer experience

  • Prevent fraud and protect our business

  • Send marketing emails or messages when permitted

  • Personalize advertising and website experiences

  • Comply with legal obligations

How We Share Information

We may provide information to service providers that help us operate Rosa Alexa, including ecommerce platforms, payment processors, shipping carriers, analytics providers, advertising partners, email providers, fraud-prevention services, and other vendors.

We may also disclose information when required by law, to protect our rights or customers, or as part of a legitimate business transaction such as a merger, acquisition, or sale.

Marketing

If you subscribe to Rosa Alexa emails or promotional messages, you can unsubscribe using the link included in our communications or by contacting us.

Breaking up with our emails is allowed. We promise not to make it awkward.

Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, deletion, or information about certain disclosures or uses of your data.

Where required by law, you may also have the right to opt out of certain sales, sharing, or targeted advertising activities.

To submit a privacy request, contact:

Email: talk@rosaalexa.com

We may need to verify your identity before completing certain requests.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online system or method of electronic transmission can be guaranteed to be 100% secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, tax, and legal obligations.

Children’s Privacy

Rosa Alexa products and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, contact us so we can review and, when appropriate, delete it.

Third-Party Links

Our website may contain links to third-party websites. Rosa Alexa is not responsible for the privacy practices or content of websites we do not operate.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Rosa Alexa
talk@rosaalexa.com

Cookie Policy

Last Updated: 9/1/2026

Cookies are small files or technologies that help websites remember information about visitors.

Rosa Alexa may use cookies and similar technologies to:

  • Keep our website functioning properly

  • Remember your preferences

  • Maintain shopping-cart functionality

  • Understand website traffic and performance

  • Improve your shopping experience

  • Measure advertising effectiveness

  • Deliver relevant marketing, where permitted

Some cookies may be placed by third-party services we use, including ecommerce, analytics, advertising, and payment providers.

Where required, you may manage non-essential cookies through the cookie settings or privacy controls available on our website.

You may also adjust cookie settings through your browser. Disabling certain cookies may affect how some parts of the website function.

For more information about how we use personal information, please review our Privacy Policy.

Questions? Contact us at talk@rosaalexa.com.